Start date: 07.02.2024
Welcome to Vivaldi-travel.com 
Vivaldi travel limited operates manages the activities of agencies involved in the organization of travel, tours and provision of short-term accommodation services on the basis of their wholesale and retail sales to a wide range of consumers or commercial customers(“Service”). 
Our Privacy Policy explains how we collect, safeguard and disclose information that results from your use of our Service. 
By using Service, you agree to the collection and use of information in accordance with this policy. 
Types of dataWe collect While using our Service, we may ask you to voluntarily provide us with a certain type of personal information (“Personal Data”), so that you could conveniently use our Service.
Name We collect your first name and last name as it helps us to identify you. Legal basis: contract. 
Contact data We collect your email and phone number for: ● Marketing purposes. We will send you emails and messages about new features, products and services. You can opt out of receiving advertising letters at any time. ● Customer support. We will solve issues via live chat support, phone or email, fix any bugs, etc. 
Legal basis: consent. 
Usage Data We may collect information that your browser sends when you visit our Service or when you access Service through a mobile app. This information helps us to make our Services more customizing and user-friendly. 
Usage data may include: computer's Internet Protocol address, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, etc. 
We use Google Analytics to monitor and analyse the use of our Service and various remarketing services such as Google Ads to optimize and serve ads based on your past visits to our Service. 
Legal basis: contract, legitimate interest.
Cookies Data We use cookies and similar tracking technologies (beacons, tags and scripts) to track the activity on our Service.Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. 
You can customize cookies tracking in your browser. However, if you do not accept cookies, you may not be able to use some portions of our Service. 
Examples of Cookies we use: ● Session Cookies: we use Session Cookies to operate our Service. ● Preference Cookies: we use Preference Cookies to remember your preferences and various settings. ● Security Cookies: we use Security Cookies for security purposes. ● Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests. 
Legal basis: consent, legitimate interest. 
Retention of Data We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary. 
When you delete data, we follow a deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. 
Information retained for extended time periods for limited purposes Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. 
Reasons we might retain some data for longer periods of time include: security, fraud & abuse prevention; financial record-keeping; complying with legal or regulatory requirements; ensuring the continuity of our services; direct communications. 
Disclosure of Data Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities. 
Business Transaction. If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. 
Service providers access.
 We may disclose your data to third parties, that we employ to facilitate our Service, provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. Service providers are obligated not to disclose or use personal data for any other purpose. 
Other cases. 
We may disclose your information: to fulfil the purpose for which you provide it; to protect the rights of the Company, our customers, or others; in any other cases with your consent. We may disclose your data to third parties that support our business. 
Security of DataThe security of your data is important to us, but we can not guarantee an absolute security as no method of transmission over the Internet, or method of electronic storage is 100% safe. 
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
 If you are a resident of the European Union and European Economic Area, you have certain data protection rights, covered by GDPR: ● the right to access, update or to delete the information we have on you; ● the right to have your information rectified if that information is inaccurate or incomplete; ● the right to request that we restrict the processing of your personal information; ● the right to withdraw your consent at any time when we rely on your consent to process your personal information, etc.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. 
Links to Other Sites Our Service may contain links to other sites that are not operated by us. 
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We strongly advise you to review the privacy policy of every site you visit. 
Children's Privacy Our Service does not address anyone under the age of 18 (“Children”). If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
 Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will let you know via email or a prominent notice on our Service, prior to the change becoming effective. Changes to this Privacy Policy are effective when they are posted on this page. 
Contact us 
You may contact us regarding the Service or these Terms at:moc.liamg%40kulevartidlaviVSuite G04 1 Quality Court, Chancery Lane, London, England, WC2A 1HR Vivaldi-travel.comVivaldi travel limited